(VIDEO) Rola Pyper’s 10 Collection Commandments

(VIDEO) Rola Pyper’s 10 Collection Commandments

  Presents: Rola Pyper’s 10 Commandments for successful collection conversations.    *VIDEO at the end: Corporate Credit to Collection Agency – What I’ve noticed coming to the collection world   Introduction: These collection tips will help create positive conversations to get people to do what you want. By “positive conversations,” I mean conversations that help…

If you want better recovery, give better back-up

If you want better recovery, give better back-up

As any accounts receivable/credit professional knows, back-up documentation is a huge factor in determining successful collections. As PCMs Production Manager, I can say without a doubt that the clients who provide us with solid backup enjoy much more recovery success than clients where it is difficult for us to justify the debt and fully understand…

Burnout

Burnout

I went to my office, closed my door, sat at my desk and thought: Screw it. I’m done with this. After a meeting with my Sales Manager (for privacy purposes we will refer to him as “M”), I finally felt like I had had enough. The company I was working for at the time decided…

10 Lessons I’ve Learned From Working in Accounts Payable

10 Lessons I’ve Learned From Working in Accounts Payable

Accounts Receivable Staff Cross-Training in Accounts Payable Accounts receivable specialist and PCM Corp Production Manager Rola Pyper discusses 10 lessons she learned when cross training accounts payable. At one point in my career, I held the position of Accounting Manager for a large company, which meant I oversaw both the Accounts Receivable and the Accounts…