(VIDEO) Rola Pyper’s 10 Collection Commandments

(VIDEO) Rola Pyper’s 10 Collection Commandments

  Presents: Rola Pyper’s 10 Commandments for successful collection conversations.    *VIDEO at the end: Corporate Credit to Collection Agency – What I’ve noticed coming to the collection world   Introduction: These collection tips will help create positive conversations to get people to do what you want. By “positive conversations,” I mean conversations that help…

Big Changes Coming to the Alberta Lien Act

Big Changes Coming to the Alberta Lien Act

The Government of Alberta has approved changes to the Alberta Builders’ Lien Act that are scheduled to come into effect July 2021. Here are our key takeaways of the biggest changes that will influence Builders’ Lien filing in Alberta. (To get future updates like this, make sure you SUBSCRIBE to our Newsletter) Extended Lien Deadlines…

(VIDEO) Why Teaching Our Kids Financial Literacy Will Change Our Economy

(VIDEO) Why Teaching Our Kids Financial Literacy Will Change Our Economy

The second most uncomfortable conversation to have with our kids (I’ll let you figure out the first) could be the conversation about managing finances. Though not the easiest, it is one we NEED to have. Teaching our kids about managing their money is crucial, yet the evidence is clear that we’re doing a poor job…

If you want better recovery, give better back-up

If you want better recovery, give better back-up

As any accounts receivable/credit professional knows, back-up documentation is a huge factor in determining successful collections. As PCMs Production Manager, I can say without a doubt that the clients who provide us with solid backup enjoy much more recovery success than clients where it is difficult for us to justify the debt and fully understand…

6 North American Negotiation Pitfalls & How to Fix Them

6 North American Negotiation Pitfalls & How to Fix Them

“The goal of an effective negotiation is not I win, you lose, it’s to get to a place where you would trust each other enough to work together again.” When it comes to negotiation pitfalls to avoid, North Americans have several ingrained cultural “weaknesses.” Study some of the major ones so you can be more…

Recession & Receivables – Interview with Brad Lohner

Recession & Receivables – Interview with Brad Lohner

In this post, we talk about tips to handle your accounts receivable in a recession. Thank you to Brad for putting together these videos! Brad has been in the credit and collections industry for the last four significant recessions. He has also helped companies in various industries, including construction, finance, food, media, distribution, retail, transportation, petroleum,…

Why a Safe Culture Breeds Productivity, Creativity and Employee Retention

Why a Safe Culture Breeds Productivity, Creativity and Employee Retention

In this post we will discuss why a safe culture workplace is so important. Have you ever worked at a place where you were scared to make mistakes?  Where you felt limited by what you could and couldn’t do because of harsh feedback or micromanagement? Have you ever been reprimanded by your supervisor in front…

Why You Should Consider a Career In Debt Collections…. No, Really!

Why You Should Consider a Career In Debt Collections…. No, Really!

“When I grow up, I want to be a debt collector.” Said no one ever. I didn’t. I was raised on the farm, so my first career choice was to own an equipment repair shop. My dad and uncles could fix anything. (I mean anything!) As I got older, being clean and dressing in a…

Filing Oil & Gas Liens in Alberta

Filing Oil & Gas Liens in Alberta

In Alberta, there are two lien deadlines for work associated with oil and gas. Depending on the type of work that you have provided, you may be eligible for either the 45 or 90-day lien deadline.  90-day Deadline  If the work that you have provided is directly related to the extraction of minerals, then you will have 90 days from…