The provision of our PCM Corp commercial collection services is the process of recovering past due monies owed to businesses by their corporate customers.
Strategies utilized for commercial debt collection are much different from that of consumer debt collection (such as collecting credit card debt). B2B collection services involve a degree of expertise of the commercial credit grantor and how each conducts its business.
- Canadian debt collection agencies can train up a bank card or utility debt collector within one-year.
- A competent collection services provider may take between 5 to 7 years of apprenticeship to be fully trained.
Collection agencies that market themselves as providers of B2B collection services, as well as experts in bank card, utility collections, and telecommunications collections, should be carefully vetted if you are considering them as potential providers of commercial collection services.
Consumer credit problems dwarf commercial credit volumes, and many collection agencies who claim to be experts in both commercial and consumer markets will regularly move their commercial staff to service consumer portfolios due to volume demand, leaving commercial credit grantors with untrained junior staff.