1. Your customer decides to pay the account and you can have the lien removed
In this case, the lien process is very straight forward. First you should wait until your customer’s funds have cleared your bank account or you should request certified funds to make sure payment is final. Once you have confirmed payment you can request Lien-Pro to discharge your lien. In each province the time it takes to process a discharge and receive confirmation of its removal can vary. For additional information, visit our page on lien removal.
2. Your customer acknowledges the lien being in place but does not want to pay
If your customer has acknowledged that the lien is in place but still refuses to pay the probability of receiving payment from your lien is low. Each province has different rules about the time limit of a lien. In Alberta, for example, your lien is valid for 180 days from the date the lien was placed. In Ontario, liens are only valid for 90 days from the date of last on site working. If your customer refuses to pay within the first 30-60 days, legal action or collections may be an additional action you want to take to help enforce your lien.
3. You are ignored entirely
As stated in number 2, if your customer refuses to acknowledge your lien the likelihood of receiving payment from your lien is low. In this case, you will likely want to pursue alternative options in order to resolve your account – i.e. collections, legal action, small claims court, etc.