While PCM provides services to many large financial institutions and industrial organizations, our goal is to make those service offerings affordable for small and medium sized organizations who could benefit from our expertise but felt dedicated staff were too expensive.
During our Voice of The Customer survey, many clients and prospective customers of PCM indicated the size of their business dictated the variety and frequency of the services we provide. After listening to our customers and prospects, PCM developed four levels of services from which customers can take advantage.
Includes a $150 professional development seminar and flat collection contingency fees as well as a complimentary credit policy and process review.
PCM STANDARD – $500/month
Includes all the elements of Basix plus: one attendee at professional development webinar, access to unlimited customer reminder letters, unlimited use of PCM’s exclusive online credit-related event tracker, discounted commission fee on collections, ability to issue a free ten day demand letter to your customer on our letterhead, discounts on pre-collection services, ability to search our database for companies assigned for collections, and annual client review.
PCM ADVANCED – $750/month (our most popular)
Comes with all the benefits of Basix and Standard but includes unlimited Customer Final Demand letters on your letterhead, and unlimited courtesy 1st and 2nd notices on our letterhead, bigger discounts on pre-collection services and collection fees. And finally PCM will assign a designated Customer Success Manager to you perform semi-annual client reviews to make sure your firm is getting full value of our services.
PCM ELITE – $1,000.00/month
This premium level includes all the above offerings as well as a full on-site credit department review. We will work with your staff and provide you with objective assessments and testing to make sure you have the right people in the right seats plus even more savings on pre-credit and collection fees, unlimited attendees to professional development seminars, and custom training for your staff at your location. Your Client Success Manager will check in with you quarterly to make sure you are getting maximum benefit of our services.
Construction Packages – $149 to $299/month (if you subscribe to one of the packages above)
If your firm is involved in the construction industry, PCM also offers discounts on lien filing, monitoring, and post-lien collection activities.
PCM’s credit management expertise spans the entire credit to cash cycle. From credit application approvals, receivable management, and liens through to third-party collections and litigation, PCM has your back.