FAQ

Yes! CollectPro^TM has been designed to scale for teams of all sizes. If you purchase the course, any of your team members can access the content for one (1) year. If you select our Course & Coaching option, the cost includes coaching for one (1) team member. Additional members can also receive coaching at an additional cost per member. Please contact our team to get a custom quote based on your team size.

We believe in accountability. It is not enough to simply complete online learning modules. We want to make sure your learnings are being put into practice. A check-in with a PCM CollectPro Coach will occur after your completion of each module. A check-in is a way for each participant to connect with a CollectPro Coach and review the content learned and monitor your A/R Key Performance Indicators (KPIS). The goal of our Foundations Course is to get paid faster (speed up your receivables) and re-focus your A/R team members on high-value activities (stop chasing slow payers).

To receive your Certificate of Completion, you must complete a two (2) hour workshop with a PCM CollectPro Coach. In the workshop, you will be required to demonstrate key learnings from the course and participate in “role-practice” scenarios to test your communication and problem-solving skills related to interacting with your slow-payers.

The return on investment ("ROI") for each business that participates in the CollectPro^TM Academy Courses will vary based on how your business currently performs A/R functions and your Days Sales Outstanding ("DSO"). The goal of the Foundations Course is to teach you how to get paid faster. Getting paid faster means speeding up your cash flow so you don’t have to rely on external financing. By simply collecting at least 30 days faster, you will increase your collectability by 5-10%. Collectability can be further increased by shortening your DSO.

Here is an example: PCM’s PACE Method has resulted in 1.5x higher collections vs. industry average. Most businesses send files to us at an average 325 DSO. Based on industry averages, this means all AR at 325 is typically 27% collectable. PCM’s PACE method results in 40-60% recovery of files of the same age. We want to teach you to collect with PACE.

Unlimited access for one (1) year! We believe in sharing information and allowing you to access our course content readily because everyone can benefit from a re-fresher.  We encourage you to share the content with your team to ensure your entire organization is aligned.

A/R positions turn over on average 20% a year. The goal of CollectPro^TM Courses is to build confidence and resiliency for team members. A/R and Collections can be a tough job. This is why PCM offers one year access to course content. Should you experience turnover, you can use the course content to help onboard new staff. If you experience turnover within one year of purchasing any course offered by CollectPro Academy, new hires can receive a certificate of completion by completing the check-ins and final workshop. Cost: $1170* 

*Preferred pricing for new members. Price subject to change.