FAQ

Yes! CollectPro^TM has been designed to scale for teams of all sizes. The basic course CollectPro^TM includes one (1) certification and access to the content for life. Additional members can become certified at an additional cost per member. Please contact our team to get a custom quote based on your team size.

We believe in accountability. It is not enough to simply complete online learning modules. We want to make sure your learnings are being put into practice. A check-in with a PCM Credit Coach will occur after your completion of each module. A check-in is a way for each participant to connect with a Credit Coach and review the content learned and monitor your A/R Key Performance Indicators (KPIS). The goal of CollectPro^TM is to get paid faster (speed up your DSO) and re-focus your A/R team members on high value activities (no more chasing slow payers).

To receive your CollectPro^TM Certification, you must complete a two (2) hour workshop with a PCM Credit Coach. In the workshop you will be required to demonstrate key learnings from the CollectPro^TM course and participate in “role-practice” scenarios to test your communication and problem solving skills as it relates to interacting with your slow-payers.

The ROI for each business that participates in the CollectPro^TM program will vary based on how your business currently performs A/R functions and your Days Sales Outstanding (DSO). The goal of CollectPro^TM is to teach you how to get paid faster. Getting paid faster means speeding up your cash flow so you don’t have to rely on external financing. By simply collecting at least 30 days faster, you will increase your collectability by 5-10%. Collectability can be further increased by shortening your DSO.

Here is an example: PCM’s PACE Method has resulted in 1.5x higher collections vs. industry average. Most businesses send files to us at an average 325 DSO. Based on industry averages, this means all AR at 325 is typically 27% collectable. PCM’s PACE method results in 40-60% recovery of files of the same age. We want to teach you to collect with PACE.

For life! We believe in sharing information and allowing you to readily have access to our course content (everyone needs a re-fresher!). You must maintain your CollectPro^TM Certification annually by completing new course content as it is released (up to 10 hours a year) and a re-certification workshop with a Credit Coach. Annual re-certification cost: $499*

*Preferred pricing for new members. Price subject to change. Join today to lock in your alumni pricing for life.

A/R positions turn over on average 20% a year. The goal of CollectPro^TM is to build resiliency for team members. A/R and Collections can be a tough job. This is why PCM offers lifetime access to our CollectPro^TM Course content. Should you experience turnover, you can use the CollectPro^TM content to help onboard new staff. New hires can become a Certified CollectPro^TM by simply completing the check-ins and final workshop. Cost: $1625* 

*Preferred pricing for new members. Price subject to change.