Meet the Credit Crew
My "Why"
I love problem solving. Whether it’s finding a solution for our clients or our team – I want to find the best and most efficient ways to do things. “What can I do to help?” is my go-to phrase. Within PCM Corp, I most enjoy being able to connect the team with one another – improving how we work and helping each person and department achieve their goals. Every day is different for me and that is what gets me up in the morning.
My "Why"
Having been in the Credit and Collection business since 1986, I have “been there, done that, and have multiple t-shirts to prove it.” My attitude has always been to find a way to make things happen, and it's this trait that gets me out of bed each day to build PCM and its affiliated services.
I really enjoy spending time with our customers, listening enables us to identify issues in our customer's businesses and then developing solutions to those challenges. I am equally excited to see where our great team of people can take PCM into the future. I enjoy watching them grow and develop.
Key Personnel
Samantha Lind
Office Administrator
Nathan Graham
Get Paid Coordinator
Jordan Zapernick
Client Success Manager
Ilham Jirde
Recovery Administrator
Paul Parker
Sr. Credit Advisor & Credit Coach
Brooke Smith
Sr. Credit Advisor
Jamie Roy
Credit Coach & Business Analyst
Oscar
Director of “Pawsitivity”
My Why: Oscar likes to keep his “why” pretty uncomplicated: treats, toys, and visitors who offer pets.

