Brad Lohner is a 33-year veteran of the domestic and international credit and debt collection industry. He started PCM Corp on his own in 2005, which is headquartered in Edmonton AB (with a branch office in Ann Arbor, Michigan, USA). Brad is President of his Rotary club and is acting in the capacity as Vice President of the International Association of Commercial Collectors (IACC) for 2019-2020. Brad has extensive experience and knowledge in the debt collection industry and is a ‘go-to’ resource for his colleagues. If you have any questions about credit, debt collections, or lien filing, please reach out to Brad directly.
Email: [email protected] or call 1-866-266-0117 Ext. 350

Collections & Customer Service

On the face of it, collecting from a customer and “customer service” seems counterintuitive; however, nothing can be further from the truth. Let’s examine why. In previous articles, we have discussed that slow payment or non-payment of invoices is not necessarily the indicator of a customer solvency issue. On many occasions, PCM receives claims against…

Converting Promises to Cash

In today’s uncertain business climate, following up on customer payments is more important than ever. We are already seeing many firms holding onto their cash in anticipation of our economic recovery taking longer than anticipated. Unfortunately, your business needs cash flow to survive as well. It isn’t surprising if you have had experiences with customers…