The Advanced level is the most popular among owners and credit professionals of medium-sized organizations. The ability for members of the credit and sales team to receive professional development via webinar, combined with access to a complete collection system, ensure all steps in the receivable process are consistent and on time resulting in more dollars collected more often. Timelines for collection letters are completely customizable. With a discount on pre-credit and collection fees as well as access to our Construction Package and database of companies assigned for collection and a dedicated Customer Success Manager providing quarterly check-ins, you will be well armed with the tools and knowledge to help you succeed.
PCM offers short videos of various credit and collection subjects from which clients can choose. It is an excellent way to provide credit training and professional development that helps your bottom line.
Let our highly trained credit team objectively review your Credit Policy and Processes for enhancement opportunities. Technology, processes, and market forces change all the time. PCM will take a look from outside your organization and offer suggestions for your consideration.
Online Access to Exclusive Event Tracker - never miss another critical credit-related deadline (Demand escalation reminders, Stat barred, etc.)
Missed deadlines are missed opportunities. Events like promised payment, Builders’ Liens, Statute of Limitations, service of Garnishments, court dates, and many more can be tracked using this exclusive tool. “Set and forget” reminders prompt you to take action for optimal receivable management performance.
PCM’s online system is capable of generating a hard or soft copy First Notice branded with your company’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required).
PCM’s online system is capable of generating a hard or soft copy Second Notice branded with your company’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required).
Get the additional impact of using our company name. PCM’s online system is capable of generating a hard or soft copy pre-collection First Notice branded with PCM’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required). Emailed letters come from a pcmcorp email account for added effect.
Get the additional impact of using our company name. PCM’s online system is capable of generating a hard or soft copy pre-collection Second Notice branded with PCM’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required). Emailed letters come from a pcmcorp email account for added effect.
PCM’s Ten Day Demand letter uses third-party psychology to convey the enhanced urgency of paying the debt in full within the next ten business days. All funds are directed to your office and are not subject to normal agency contingent fees. Debts must be 150 days or less past due and all amounts outstanding after the expiration of ten business days, immediately roll over into regular collections and contractual agency fees will apply.
Increased discounts are available on contingency collection fees, depending upon which subscription you choose. Higher business volumes will generate additional savings to you.
Increased discounts are available on pre-collection services, depending upon which subscription you choose. Higher business volumes will generate additional savings to you.
Exclusive to PCM Pro-Plan members, you will have access to our database to search company names as well as receive automated alerts if one of your customers has been entered into our system by another creditor. Individual creditor data will be kept strictly confidential, but you will see the amount owing by your customer to another PCM Pro-Plan member. Further enhancements to come on this exciting new service.
On an annual basis, your assigned Client Success Manager will reach out to you by email to schedule a 15 to 20 minute telephone conversation (agenda sent in advance) to go over your usage of our services to make sure you are receiving maximum value. We enjoy these discussions as the majority of our best innovations come from you.
During the initial onboarding phase, you will be assigned a Client Success Manager (CSM). Their number one job is to act as your advocate. The CSM will continually monitor all aspects of our business relationship to ensure PCM staff and systems are performing optimally for you each step of the way. In the case of certain accounts receivable management engagements, the CSM would be monitoring all credit department KPI’s and staff management with the goal of optimal cash flow for your company.
Annual Credit Policy and Process Review (includes collection compatibility/fit assessment for staff)
PCM will review your credit staff and credit department Key Performance Indicators to ensure you have the right people doing the right work for optimal cash-flow performance. PCM maintains a strategic partnership with Polaris Assessments which allows you to assess each staff members suitability for the job. Inquire about using this tool as part of your hiring process to avoid the high turnover usually associated with the credit analyst position.
PCM’s trainers will come to your office and provide on-site professional development seminars for your credit and sales staff. An excellent retention tool, additional training opportunities keep your staff up to date and engaged in your business.
If your firm is involved in the construction industry, PCM also offers discounts on lien filing, monitoring, and post-lien collection activities.
Is Our Advanced Credit Control Plan Right for You?
PCM Corp offers 4 levels of Pro Subscription Credit Control Plans to accommodate the needs of all business types and sizes. Our credit and collections team will always be accessible to provide you with the tools and support you need to succeed.
If your organization employs 5 or more staff to manage your receivables and you prefer custom on-premise training, then our Elite Credit Control Plan may be your best option.
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