What are the benefits of PCM Standard?
This suite of services is ideally suited for firms with a part-time or full-time employee who performs a range of functions including the monitoring your receivables. Our system will act as a credit assistant, dedicating 100% of its time to the timely management of your accounts receivable. Deadlines will never get missed, and reminders for payment will get sent. With a discount on pre-credit and collection fees as well as access to our Construction Package and database of companies assigned for collection and semi-annual receivable health check-up and educational webinar access, you will be well armed with the tools and knowledge to help you succeed.
Professional Development Webinars
PCM offers short videos of various credit and collection subjects from which clients can choose. It is an excellent way to provide credit training and professional development that helps your bottom line.
Credit and A/R Department Assessment
Let our highly trained credit team objectively review your Credit Policy and Processes for enhancement opportunities. Technology, processes, and market forces change all the time. PCM will take a look from outside your organization and offer suggestions for your consideration.
Online Access to Exclusive Event Tracker - never miss another critical credit-related deadline (Demand escalation reminders, Stat barred, etc.)
Missed deadlines are missed opportunities. Events like promised payment, Builders’ Liens, Statute of Limitations, service of Garnishments, court dates, and many more can be tracked using this exclusive tool. “Set and forget” reminders prompt you to take action for optimal receivable management performance.
Customer Reminder (on your letterhead)
PCM’s online system is capable of generating a hard or soft copy First Notice branded with your company’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required).
Customer Final Demand (on your letterhead)
PCM’s online system is capable of generating a hard or soft copy Second Notice branded with your company’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required).
Slow-payer 1st Courtesy Reminder (PCM letterhead)
Get the additional impact of using our company name. PCM’s online system is capable of generating a hard or soft copy pre-collection First Notice branded with PCM’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required). Emailed letters come from a pcmcorp email account for added effect.
Slow-payer 2nd Courtesy Reminder (PCM letterhead)
Get the additional impact of using our company name. PCM’s online system is capable of generating a hard or soft copy pre-collection Second Notice branded with PCM’s logo, to be mailed or emailed to your customer, requesting payment. This letter can be sent manually, or as part of an automated process (API required). Emailed letters come from a pcmcorp email account for added effect.
Collection Agency 10-Day Demand to Customer (No commissions if paid in full within 10 days)
PCM’s Ten Day Demand letter uses third-party psychology to convey the enhanced urgency of paying the debt in full within the next ten business days. All funds are directed to your office and are not subject to normal agency contingent fees. Debts must be 150 days or less past due and all amounts outstanding after the expiration of ten business days, immediately roll over into regular collections and contractual agency fees will apply.
Preferred Collection Commission Rates*
Increased discounts are available on contingency collection fees, depending upon which subscription you choose. Higher business volumes will generate additional savings to you.
Preferred Pricing on Credit Control & Lien Filing Services**
Increased discounts are available on pre-collection services, depending upon which subscription you choose. Higher business volumes will generate additional savings to you.
Find out which companies were assigned to PCM for lien filing & collections
Exclusive to PCM Pro-Plan members, you will have access to our database to search company names as well as receive automated alerts if one of your customers has been entered into our system by another creditor. Individual creditor data will be kept strictly confidential, but you will see the amount owing by your customer to another PCM Pro-Plan member. Further enhancements to come on this exciting new service.
PCM Check-in: How are we doing for you? Let's Talk
On an annual basis, your assigned Client Success Manager will reach out to you by email to schedule a 15 to 20 minute telephone conversation (agenda sent in advance) to go over your usage of our services to make sure you are receiving maximum value. We enjoy these discussions as the majority of our best innovations come from you.
Dedicated Client Success Manager
During the initial onboarding phase, you will be assigned a Client Success Manager (CSM). Their number one job is to act as your advocate. The CSM will continually monitor all aspects of our business relationship to ensure PCM staff and systems are performing optimally for you each step of the way. In the case of certain accounts receivable management engagements, the CSM would be monitoring all credit department KPI’s and staff management with the goal of optimal cash flow for your company.
Annual Credit Policy and Process Revice (includes collection compatibility/fit assessment for staff)
PCM will review your credit staff and credit department Key Performance Indicators to ensure you have the right people doing the right work for optimal cash-flow performance. PCM maintains a strategic partnership with Polaris Assessments which allows you to assess each staff members suitability for the job. Inquire about using this tool as part of your hiring process to avoid the high turnover usually associated with the credit analyst position.
Annual In‐Office Customized Training
PCM’s trainers will come to your office and provide on-site professional development seminars for your credit and sales staff. An excellent retention tool, additional training opportunities keep your staff up to date and engaged in your business.
Add-on: Construction Package
If your firm is involved in the construction industry, PCM also offers discounts on lien filing, monitoring, and post-lien collection activities.
Is Our Standard Credit Control Plan Right for You?
Our credit and collections team at PCM Corp will always be available to provide you with the support and tools you need to succeed.
We offer four levels of services – see this page for all our Pro Subscription Credit Control Plans.
For larger businesses, our Advanced Credit Control Plan is our most popular among business owners and credit professionals of medium-sized companies.
For information or to sign up for our Standard Credit Control Plan, please call PCM Corp Toll Free at 866-206-1629 or Purchase now.
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