In this post we will discuss why a safe culture workplace is so important.

Have you ever worked at a place where you were scared to make mistakes?  Where you felt limited by what you could and couldn’t do because of harsh feedback or micromanagement?

Have you ever been reprimanded by your supervisor in front of your colleagues for something you did and thought to yourself 'Wow, I'll never do that again'?

As author and motivational speaker Simon Sinek puts it, “When the leader makes the choice to put the safety and lives of the people inside the organization first, to sacrifice the comforts and sacrifice the tangible results so that the people feel safe and feel like they belong, remarkable things happen.”

I’m here today talking to Alysia Lohner about just that, putting safe culture workplace over tangible results. As you may know Alysia is my boss and colleague, and the VP of operations at PCM Corp.

In this interview, Alysia shares why the intangible results of a soft culture workplace is so remarkable.

The whole reason this topic came to light was that I interviewed members of the team and they all tended to say the same things in different ways: she makes me feel safe.

Alysia will teach you why it’s so important for people to feel that they have a safe place to work, that their leader truly cares for them, and that they CAN mess up because mistakes are ultimately the road to growth.

And, the ultimate question- how do you handle performance or other issues in a way that doesn’t shame your staff? It’s a great talk and I hope you get something out of it.

If you would like us to keep you posted on topics like this you can enlist with us at our blog. We cover everything from credit management and construction liens to business management and the content is completely free.

So, without further ado, enjoy today’s interview on fostering a safe culture workplace.

Interview Notes:

2:07 | What is a "no-fear" culture? 

3:32 Example | Becoming the leader you want to be led by

5:38 Communicate | Open the lines of communication and listen

8:38 Trust | Addressing the root cause of performance issues while maintaining a circle of trust

  • 11:00 | Being vulnerable in front of your team
  • 12:42 | Not crushing creative ideas

14:07 Accountability | Dealing with mistakes from team members

17:15 Coaching | How trust is built by knowing what to expect

18:20 Team Member Recognition | Meeting people where they are at

19:32 The ROI  | The remarkable intangible results of building safety

21:52 Positivity | Assuming the system is broken, not the person


5:15 | "You can't cookie-cutter manage people"

6:40 | "Until you develop a relationship with the other person, all you can do is a leader is over-communicate"

14:54 | "People don't go into situations intentionally trying to make a mistake or have an error":

16:33 | "You really have to work with each of your relative team members to give them that confidence and empowerment to make decisions or calls on their own because if I had to rubber-stamp everything we would get nothing done."

22:50 | "In positive environments, I think that people really shine"

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